Legal
Privacy notice
How Eclipse Motors handles your personal information.
What we collect
When you enquire about a vehicle we ask for your full name, a WhatsApp or call number and your email address. We also record which vehicles you enquire about. That is all — we do not ask for identification documents, financial details or your address.
Why we collect it
Solely to respond to your enquiry: to answer questions about a vehicle, quote you for importing it, and — if you ask us to — hold a vehicle for you. We rely on your consent, which you give by ticking the box on the enquiry form. You can withdraw it at any time.
Your reference number
We issue you a reference (for example A7K2-9QMX) so you don't have to repeat your details. Quoting it lets our team find your previous enquiries. Anyone holding your reference can enquire under it, so treat it as you would a booking code.
Website measurement
We count how often each vehicle listing is viewed so we know what our customers are interested in. This uses a random token stored in your browser. We do not log IP addresses, use advertising trackers, or attempt to identify you from browsing.
Who can see it
Only authorised Eclipse Motors staff, through a password-protected admin area over an encrypted connection. We do not sell, rent or share your details with third parties for marketing.
How long we keep it
We keep enquiry records for up to 24 months after your last contact with us, then delete them. You can ask us to delete your details sooner at any time.
Your rights
You may ask us to show you the information we hold about you, correct it, or delete it. Message us on WhatsApp at +233 27 422 4535 or +233 55 498 1410 quoting your reference and we will action it. Under Ghana's Data Protection Act, 2012 (Act 843) you may also complain to the Data Protection Commission.